Customer Service on Social Media
Customer service isn’t dead – it’s moved to social media! As consumers we are getting more and more impatient, often the quickest way to get
Customer service isn’t dead – it’s moved to social media! As consumers we are getting more and more impatient, often the quickest way to get
Do you know what makes your customers light up? Go beyond categorising and targeting customers by broad characteristics. Learn how to understand their mindset.
Tired of losing & gaining Instagram followers and never really getting anywhere? Test out these 27 tips today and gain real followers who care about
Like photos on the fridge, Instagram stories are made to tell a story. How do you plan & construct your story for maximum impact? Find
The advice in today’s social media landscape is often; video content is best! Videos grab attention and provide a level of engagement not seen with
Do you have an hour to spare? Do a social media health check & see where your profiles stand at the moment. Notice a
What’s often the first thing you do when you receive a beautiful bunch of flowers? Post it on Instagram of course! It’s not just flowers
You can now add a quiz sticker to your Instagram story. Providing a whole new way to engage your audience! Read more here.
You would have seen Facebook Marketplace on your newsfeed. You’ve probably seen your friends selling their unwanted kitchen appliances or outdoor toys that no long
A new study supports a shift in the traditional targeting focus of age in favour of mindset, behavioural change and disposable income.
The day of the year marketing gets a bit silly. We can’t wait to see what stunts are played out by brands this year. Take
Social media platforms change frequently and February has been a particularly busy month with developments and changes rolled out on Instagram. Marketing Magazine’s Aaron Brooks