
Customer Service on Social Media
Customer service isn’t dead – it’s moved to social media! As consumers we are getting more and more impatient, often the quickest way to get
Customer service isn’t dead – it’s moved to social media! As consumers we are getting more and more impatient, often the quickest way to get
In this day and age of content marketing, it’s important to have fresh insights and new content available to read on your digital platforms and
The awards journey told through the eyes of four Telstra Women in Business finalists For women in business in Australia, there is no greater recognition
Do you know what makes your customers light up? Go beyond categorising and targeting customers by broad characteristics. Learn how to understand their mindset.
Tired of losing & gaining Instagram followers and never really getting anywhere? Test out these 27 tips today and gain real followers who care about
Like photos on the fridge, Instagram stories are made to tell a story. How do you plan & construct your story for maximum impact? Find
The advice in today’s social media landscape is often; video content is best! Videos grab attention and provide a level of engagement not seen with
The spending frenzy phenomenon that now has Australian consumers starting to spend big. What is Black Friday? Black Friday is the day after Thanksgiving and,
How does your business look on paper? A common issue among emerging businesses is forming a consistent, professional and clear image, especially when it
You’ve heard the saying “a picture paints 1,000 words”. Nowhere is that more true than in today’s digital world. We’re living in the age of
Do you have an hour to spare? Do a social media health check & see where your profiles stand at the moment. Notice a
What’s often the first thing you do when you receive a beautiful bunch of flowers? Post it on Instagram of course! It’s not just flowers